Hotel Facilities Study

Pool, spa or sauna: do guests score a hotel higher?

Wellness is among the biggest investments a hotel can make. Most facilities don't lift the review score, though some go with a higher room rate.

Expensive without effect, with one exception

−0.10Indoor swimming pool, €980,000
—Spa & wellness centre, €640,000
+0.12Hammam

Points on the 10-point review scale, typical midscale hotel in Germany. Grey: no measurable effect.

Mikhail Sivashinskiy

Made by Mikhail Sivashinskiy, Regional Lead at limehome, co-founder of Wandery Hostels and lecturer in Rooms Division Management.

Cost, review score, room rate

40 rooms, midscale, Germany. Cost: build plus three years of running costs.

AmenityCost, 3 yearsReview scoreRoom rate
Indoor swimming pool€980,000−0.10—
Outdoor swimming pool€295,000—+12%
Spa & wellness centre€640,000—+3.7%
Spa facilities€210,000——
Sauna€44,000——
Hammam€156,000+0.12—
Spa lounge/relaxation area€28,000——
Fitness centre€36,000+0.06—
Fitness/spa locker rooms€46,000−0.05—

— = no measurable effect

Which of these are still rare among properties like yours? The free check on the homepage shows three moves for your country and type. Check your property type

What works instead

Wellness touches with a reliable lift; cost for 40 rooms over three years.

Before you rely on it

Is this just a correlation?

Yes: strong associations after holding price, stars, size, location and the length of the amenity list constant, with each country modelled on its own and every effect checked over hundreds of resamples. They show where the data points, not what will happen in a single property.

Does it apply to my property?

The numbers here are for a typical midscale hotel in Germany. The study models each of the eight countries and six property types separately; the homepage shows the three strongest moves for yours, free.

Where does the data come from?

Publicly displayed listing data from a major online booking platform for every hotel, aparthotel, guesthouse, inn and hostel with at least 20 reviews in Germany, France, Spain, Italy and Austria: 143,182 properties, collected in October 2026. Costs are planning estimates for a 40-room midscale hotel in Germany, purchase or build plus three years of running costs.

Your numbers, for your country and type

The homepage shows the three strongest moves for your country and property type. The full study covers all 240 amenities, eight countries and six property types, with a planner for your own hotel.

Check your property type Free sample (PDF)