Hotel Facilities Study

Hotel room amenities: what guests actually reward

Some cheap in-room items lift a hotel's review score in almost every country; others go with lower scores. The strongest effects, with price, stars, size and location held constant.

The three strongest in-room items

+0.22Air conditioning
+0.17Hairdryer
+0.14Slippers

Points on the 10-point review scale, typical midscale hotel in Germany.

Mikhail Sivashinskiy

Made by Mikhail Sivashinskiy, Regional Lead at limehome, co-founder of Wandery Hostels and lecturer in Rooms Division Management.

In-room items that lift the score

Points on the 10-point scale, typical midscale hotel in Germany.

Which of these are still rare among properties like yours? The free check on the homepage shows three moves for your country and type. Check your property type

And what goes with lower scores

A link, not proof that removing them helps.

The top three by property type

Not every item works for every type of property.

Apart / serviced
Air conditioning +0.20, Hairdryer +0.17, Coffee machine +0.16
Boutique / design
Air conditioning +0.19, Coffee machine +0.18, Hairdryer +0.17
Budget / economy
Coffee machine +0.32, Air conditioning +0.28, Minibar +0.19
Gasthof / guesthouse
Toaster +0.24, Air conditioning +0.22, Hairdryer +0.22
Grand / upscale
Hairdryer +0.17, Air conditioning +0.12, Coffee machine +0.10
Midscale / standard
Air conditioning +0.22, Hairdryer +0.17, Slippers +0.14

Before you rely on it

Is this just a correlation?

Yes: strong associations after holding price, stars, size, location and the length of the amenity list constant, with each country modelled on its own and every effect checked over hundreds of resamples. They show where the data points, not what will happen in a single property.

Does it apply to my property?

The numbers here are for a typical midscale hotel in Germany. The study models each of the eight countries and six property types separately; the homepage shows the three strongest moves for yours, free.

Where does the data come from?

Publicly displayed listing data from a major online booking platform for every hotel, aparthotel, guesthouse, inn and hostel with at least 20 reviews in Germany, France, Spain, Italy and Austria: 143,182 properties, collected in October 2026. Costs are planning estimates for a 40-room midscale hotel in Germany, purchase or build plus three years of running costs.

Your numbers, for your country and type

The homepage shows the three strongest moves for your country and property type. The full study covers all 240 amenities, eight countries and six property types, with a planner for your own hotel.

Check your property type Free sample (PDF)